TO: Polishing &
FROM THE DESK OF:
Bob VanSice, Vice President, GPB Distributing
The following information is being provided because we at GPB Distributing,
care greatly about the overall success and financial health of those in the
polishing and buffing industry. I apologize in advance for the length of this note;
however, I feel strongly that it is very important that you read it from start to finish.
gun and spare parts industry has changed
during the last several years. In most cases, it’s good for
industries and companies to go through change; they need to strategically
grow and advance so that they can meet the marketplace’s demands
and the shifts in buying behaviors. Unfortunately, however, the
spray gun industry is changing in ways that are jeopardizing the
short- and long-term financial health and production stability of
manufacturers like you.
course of the last few years, we have received
calls from concerned GPB Distributing customers regarding their
Widoberg™ Spray Guns. At
first, we thought the issues, which concerned the spare parts used
in the guns, affected just a handful of customers. However, we quickly
realized the issues were, unfortunately, more widespread. Our customers’
biggest issues have been:
- Out-of-tolerance critical components
- Non-conforming seals that did
not function properly
- Inferior aluminum gun cylinders
- Improperly machined surfaces
we understood exactly what the problems were, we asked several customers
to let us test their spray guns. Being the exclusive Widoberg
spray gun and spare parts U.S. distributor, we knew it
should not have been a long process to figure out what was occurring
To our surprise, we found out that the issue wasn’t
with our spare parts; it was with spare parts these customers purchased
from other vendors.
From there, we did a comparison test. We used the other brand’s
spare parts and then tested the guns using the authentic spare parts
exclusively designed for Widoberg spray guns (which we provide).
We tested the parts using a specific process and analysis
to quickly and accuracy diagnose the problem areas. The post-test
results said it all.
vendor’s spare parts had caused the spray gun performance
issues our customers were experiencing. This isn’t an uncommon
issue; it is like anything else: if you don’t use properly engineered components in critical areas of the product, you risk poor performance and durability results. This leads to a variety of other, bigger headaches. In this case, the following was occurring:
- Significant production downtime
- Increased operating costs due
to more frequent re-builds
- Increased energy usage due to
inefficiencies created by non-conforming parts
All in all, our customers realized they were spending more money to resolve the issues than the savings they expected by purchasing the second-rate parts. In addition they also had to deal with other crippling production problems as a result. We have successfully equipped many with authentic Widoberg spare parts and they are confidently up and running.
In some cases,
we also found customers were using what we like to call “imposter”
spray guns. These imposter guns were highly inefficient and caused
other serious production issues. When we walked these manufacturers
through the GPB Distributing Comparison Program
and applied our 30+ years of spray gun experience,
our customers could clearly see why Widoberg products and GPB Distributing
are the real industry leaders. The false claims the other vendors
were making about their imposter products resulted only in unattainable
expectations and problem after problem.
are dealing with the same sort of issues, I want you to know that
GPB Distributing is here to help you. Please contact us directly at 1.800.417.1440. Be sure to also ask about our GPB Distributing Comparison Program and Gun Rebuild Services.
Thank you for your time!
Vice President, GPB Distributing